Princess Playtent

You may return any delivered products within 14 calendar days of the day after delivery, in an unused condition. The product must be packed carefully and properly in its original packaging with all contents and instructions. Products must be returned in the same condition as they were delivered. The products do not have to reach us within these fourteen calendar days, but you must contact us and confirm your cancellation in writing to request a return within this fourteen day period. Please confirm your cancellation in writing via email to sales@traditionalgardengames.co.uk Care must be taken to ensure all products returned are in a good condition. We will not accept responsibility for loss or damage in transit and therefore suggest that you request a proof of postage. To return any products to us the address is: Traditional Garden Games Ltd Returns Department 89 Dowland Road Limavady Northern Ireland BT49 0HR Return refunds will be processed as quickly as possible once the goods are received back to us. Faulty Items Please email the Sales Team sales@traditionalgardengames.co.uk if you have identified any faults with your game. Photographic evidence will be required of issues where returns are being requested due to items being faulty. This is not only to assess the fault, but to be able to ascertain what parts need replacing and also to log this with our quality department to prevent any issues in the future. Any requirement of photographic evidence will be discussed when the issue is initially reported to us. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. On product returns we will only process the refund within fourteen calendar days of receiving the product back in a re-saleable condition (this is not applicable in cases of manufacture defect). All refunds will be processed, and a credit will automatically be applied to your original method of payment.

This product is subject to specific safety warnings. WARNING. Not suitable for children under 36 months. Small parts. Choking Hazard. Sharp ends. Physical Injury. Collapse. Physical injury. Net and cord. Strangulation. Metal tubes. Physical injury.